Terms and Conditions

**Available Stock is uploaded directly off our accounting inventory. Stock shown should be correct but cannot verify this without a stock count.

**Actual product image may vary slightly from images on the website

In these conditions of sale, words relating to the singular shall include the plural and vice-versa; words relating to any gender shall include the other gender; and words relating to natural persons shall include associations of persons having corporate status by statue or common law and vice-versa.

  1. The “SELLER” shall mean MACMA (Pty) Limited or any of its subsidiaries.

  2. The “PURCHASER” is defined as the signatory to the “Application for Credit” and/or any person placing an order with the SELLER acting or purporting to act on their own or any person or entity doing any business with the SELLER on the PURCHASER’S behalf, shall be deemed to have read and agreed to these terms and conditions of business.

  3. Ex-stock orders cancelled will attract a 15% cancellation fee, which is payable upon cancellation.

  4. Samples up to the value of R50.00 cannot be returned, samples over R50.00 can be returned in their original packaging within 5 working days for a credit.

  5. Any sample requested by the “PURCHASER” that is not part of our catalogue range (custom order / stock from our German Warehouse, etc) will have a “sample charge”. This charge will be quoted (based on freight rates and current exchange rate) – and is payable by the “PURCHASER”. Only once this charge is accepted AND paid will the sample item be confirmed as an order.

  6. Any items to be returned will only be accepted upon proof of written authorisation from MACMA prior to the actual return. The item must be in original condition and packaging. A 25% handling fee will apply on all returns on items that were collected.

  7. Special import orders may not be cancelled. A 50% deposit is payable on all air/sea freight purchases when the order is placed with the Seller.

  8. Branding will only commence once proof of payment is received for 50% of the TOTAL invoice value AND after the artwork has been approved in writing. Artwork approval must be in writing (fax or email) and confirmed with a sales consultant. Delivery dates on branded items are quoted in working days after approval of artwork AND 50% deposit – delays/changes in artwork will cause delays in the delivery times.

  9. Artwork charges per layout will be payable on orders that are cancelled after a layout has been generated.

  10. Branded items may not be returned to the Seller unless the product itself is patently defective.

  11. The SELLER cannot be held responsible for non-delivery of orders if layout approval is not received.

  12. The SELLER only accepts artwork given in the correct format.

  13. Goods must be checked by the Purchaser, their driver or nominated 3rd party when collecting orders.

  14. Returns are at PURCHASER’s risk and courier charges will be for the account of the PURCHASER.

  15. Prices are subject to change without prior notice; quotes are only valid for 14 days.

  16. Accounts overdue will attract an interest charge of 15.5% - calculated daily on the full amount in arrears andcompounded monthly.

  17. As these items are produced in bulk, and pre-packed in sealed boxes – please allow for 3% short/over supply (without compensation from the SELLER). Should there be more than 3% short supplied the SELLER will adjust the invoice value or replace the item short supplied.

  18. Items that are wrongly supplied (item, quantity, colour) will gladly be exchanged if we are notified within 48 hours, if these items are in their original condition (unbranded) and in their original packaging.

  19. After the delivery of goods to the PURCHASER, the ownership shall remain with the SELLER until payment of the full invoiced price has been made.

  20. Written orders constitute a binding contract. Orders not collected within 5 working days (on invoice date) will be considered a cancellation and these items will be taken back into stock – a handling fee will automatically apply.

  21. Stock will only be released upon proof of payment and once the amount reflects in the SELLERS bank account.

  22. Collection by couriers: NO waybills will be completed by the SELLER – all documentation will be completed by the PURCHASER and stock will only be released upon the funds reflecting in our bank account. The courier acts as an agent, and as such no claims will be entertained for broken/missing/defective stock after they have left the premises. The SELLER will not take responsibility if the courier does not collect all the required items/parcels/orders.

  23. The SELLER shall not be liable, under any circumstances whatsoever, for loss of profit or damage to person or property, whether direct or indirect, consequential or otherwise, sustained or alleged to the sustained by the PURCHASER, as a result of: a) The goods supplied being defective; b)any delay in the delivery of the goods by the SELLER; c)failure by the SELLER to deliver goods or render services as a result of any cause whatsoever; d) any fault or negligence of the SELLER or, any representation by its salesmen or agents or due cause whatsoever.

  24. Please allow for a 24 hour processing period. Goods will be ready in 24 hours AFTER Invoice has been processed AND payment received (unless otherwise stated on Invoice)

  25. The SELLER will at its discretion be entitled to institute action in the Magistrate’s Court in terms of section 45 of Act 32 of 1944 or any amendment thereof in respect of all matters arising out of this agreement. The legal domicile and place of fulfilment for both parties is Midrand Magistrates Court in every case.

  26. We insure our debtor book through Credit Guarantee.  If there is a default in payment on your account, you will be handed over to CGIC.